RETURNS & EXCHANGES
All of my creations are unique and made of vintage buttons. Most of the buttons are in perfect condition but some may show minor wear because each and everyone has been used on a piece of clothing. I don’t use any buttons that are heavily worn and if any buttons do show tiny imperfections I will include that information in the listing.
Wear and clean the pendants properly and they will last a long time. Please be aware that careless handling such as wearing your necklace in the shower could damage the pendants. Unfortunately, because each item is handmade I cannot replace or refund an item that breaks because it was treated poorly.
Of course, I will accept the return of unworn and unused items in their original condition upon presentation of the original invoice within 14 days of order receipt, for exchange or store credit. Sale items (including discount codes) are final sale.
Online purchases can only be returned for exchange via post,
One Vintage Button
PO Box 1247
Mountainside NJ, 07092
For the vast majority of exchanges or store credit, it takes about 5-10 business days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your exchange or store credit.
Please note, we are not responsible for the return shipping cost should you decide to send your necklace back.